Leadership at Amazon.com Essay

virago.com is an internet giant in terms of e-commerce. It was coordinated by Jeff Bezos in 1994 under the cite Cadabra. In 1995 he changed the name to amazon because he decided the former sounded too similar to the Great Compromiser and because he unavoidablenessed a name beginning with A so it would potentially be at the top of any search results returned in alphabetical order. Amazon.com has headquarters in Seattle, Washington but has sell websites across the globe. It is the worlds largest internet company. Jeff Bezos has a solid reputation that is comprehended by colleagues, employees, and customers alike. Forbes magazine touts his status as our greatest living chief executive officer while his employees perhaps know him best for leaving an empty posture open at conference meeting tables. The empty chair is symbolic of the customer at Amazon.com and Bezos often refers to it as the most important individual in the room (Hartung 2013).While many leaders in retail se lect the importance of customer satisfaction, by making the customer an quick presence at meetings Jeff Bezos sends a powerful message to his constituents. Some of the characteristics of Jeff Bezos leaders style atomic number 18 that he always challenges idle intellection, he makes customer service a main priority, and he continuously renovates his approach. Bezos does not direct that in that location is one truth about the way things should be done, heretofore if that way has proven to be successful previously. An showcase of how Bezos challenges idle thinking also illustrates his stark belief that failure is an opportunity to progress geezerhood ago, when the bulk of result was written and spoken language the company hire editors to write book and music reviews then decided to use customers critiques kind of (Anders, 2012).That relatively small decision speaks volumes of Jeffs commitment to truth and to customer satisfaction. A hallmark of Jeff Bezos leadership style i s his advance(a) reinventing of any process, idea, or task regardless of how big or small it is. Bezo has a critical eye for improvement, and the intestinal fortitude to make changes where and whenever he sees fit. An example of this is Bezos event to shipping compensations. Instead of the expected shipping and intervention fee added toeach item at checkout, he invented a unique(p) solution. He implemented Amazon Prime, a service that charges an annual fee for unlimited 2 day shipping on eligible items, of which there are thousands. This has significantly reduced the hassle of checkout for several reasons. Subscribing to Amazon Prime eliminates calculating extra fees based on distance and the timeframe for language of items. It also promotes a positive customer experience by not seeing totals continue to increase as tax and shipping fees are tacked on during the last few clicks of checkout. Lastly, it speeds the checkout process by fling one click ordering using previously sav ed training such as address and payment info.A simple solution to the sometimes painful fees associated with product delivery has made a spacious impact on the customers Amazon.com shopping experience My own individual leadership styles and characteristics are similar to Jeffs in regards to reinventing. Though I guide never used that word to describe my approach it is in pull back with how I tackle and solve problems. I am never cheerful with one way to do things, and I abjure routine. At the psyche of my leadership style I am always considering my resources whether it be an innovative new process or lesson, considering the ideas my partner or team presents, and utilizing religious service in any fashion to carry out effective leadership. To be an effective leader, all of the leadership styles commonly associated with powerful leadership abilities would control and they include draw a bead oning, carriageing, Supporting, and Delegating. The challenge for the leader is the flexibility to recognize the dynamics of the home and be versatile in the application of the variant styles. Consider a Mass Casualty Incident, or MCI such as the recent disaster in Boston, the marathon bombing. MCI leadership would first be responsible for establishing mastery and Delegating others to oversee patient triaging, which is the sorting of victims by severity of deformity or illness.As Emergency vehicles and personnel respond to the scene, MCI leadership would Direct resources to the appropriate locations. Because there may be so many variant levels of personnel at the scene of an MCI, leadership may have to Coach lesser trained personnel to effectively carry out incumbent tasks involved in scene management. Finally, an effective leader in this scenario would recognize where Supportive care, resources, and needs of the team should be addressed. Some of the leadership characteristics I share in common with Jeff Bezos arepassion, fearlessness, and confidence. Environ mental or social factors that might influence my approach to leadership at this organization would be politics and inexperience. Even as I feel as though my leadership characteristics are similar to the CEO of Amazons, it would be a challenge to understand how they apply in a pipeline model. In contrast, I have achieved efficiency and success with similar styles in a healthcare setting which can somewhat be comparable to business in the interest of organization, responsibility, and professionalism.Even if I were in a different organization I do not feel as though my style or characteristics would alter. I may adjust them to meet the demands of the legitimate situation, organization or environment but I would always be functioning on a core set of values that would aline to my needs, versus my needs adapting to my values. Economic conditions would influence my approach to leadership affecting work out and finances. Like Jeff Bezos, I support spending a significant bill of resou rces dedicated to customer service and evaluations of what the customer wants. In times of a strong economy I would want to expand the Amazon product and consider a restaurant line to the online retail chain as a means of satisfying 2 venues a retail storefront, and a new experience for fine dining. Diners would be able to experience the Amazon style of purchasing by specifically choosing what ingredients, cooking methods, and dinging decor they want by placing orders through the website at tableside mounted computers. Amazon Prime members would ask round a discount or some type of special privilege, and orders would be delivered in a timely manner to the customer.ReferencesAmazon.com. (2014, February 9). Retrieved kinfolk 2, 2014, from http//en.wikipedia.org/wiki/Amazon.com Anders, G. (2012, April 23). Jeff Bezoss hook 10 Leadership Lessons. Retrieved September 5, 2014, from http//www.forbes.com/sites/georgeanders/2012/04/04/bezos-tips/ Hartung, A. (2013, January 8). Why Jeff Be zos is Our Greatest Living CEO. Retrieved September 5, 2014. McGinn, D. (2013, October 18). How Jeff Bezos Makes Decisions. Retrieved September 5, 2014, from http//blogs.hbr.org/2013/10/how-jeff-bezos-makes-decisions/